Orders will be processed & dispatched within 3 days of confirmed purchase.

Orders will be delivered within 5-12 days.
*Delivery is subject to delay as per the unavoidable circumstances on that locations where the delivery to be performed. It is also noted that the delivery of your order may also be delayed, in case your location is not covered under the jurisdiction of our courier services.

If the address provided by you at the time of placing the order is insufficient or incorrect then the order will be taken by you with making the proper co-ordination with the delivery personnel/ delivery partner, if they are calling on your provided contact number.

It is also noted that delivery attempt shall be for at least two times, if in case you are not available at your delivery location/ your address is improper/ your provided phone number is not working at the time of attempting delivery. Your order will be marked as RTO (Return to Origin).

Once your placed order marked as RTO and such order has been received by us then your refund will be initiated as per refund policy.

Once your placed order marked as RTO then it will never take re-delivery at your location, if you still want to purchase the article/goods then place the fresh order on the platform.

No early delivery is available in current scenario.

Shipping Charges:

If the order value >= INR. 1500 => Delivery Charges = INR 0
If the delivery value between INR. 500-1000 => Delivery Charges = INR 60 per kg
If the delivery value between INR 0-499 => Delivery Charges = INR 70 per kg

CASH ON DELIVERY (COD):
No COD Facility available .

Gotirth Return Policy
Our goal is to help you and your family live happier, healthier lives – and that includes ensuring you’re completely satisfied with your purchase.
Unopened, non-defective packages can be returned. You are responsible for return shipping costs.
We are not responsible for damages incurred by delivery.

Bulk Return Policy
Non-defective or damaged approved bulk returns will have a 20% restocking fee applied. You are responsible for return shipping costs.

1. Packaging Details

   We take great care in packaging our products to ensure that they reach you safely. Here are some details about our packaging:

   • - Our products are packaged in sturdy, tamper-evident packaging to prevent damage during transit.
   • - We use eco-friendly packaging materials whenever possible.
   • - Our packaging is designed to protect the product from damage, moisture, and other environmental factors.
2. Delivery Timelines

   We strive to dispatch all orders within 24-48 hours of receipt. Here are some estimated delivery timelines:

   • - Domestic Shipping (Within India): 3-7 business days
   • - International Shipping: 7-14 business days
   • - Please note that delivery timelines may vary depending on the destination, weather conditions, and other factors.
3. Tracking Details

   Once your order is dispatched, you will receive an email with tracking details. You can use these details to track the status of your order:

   • - We use reputable courier services to ensure fast and reliable delivery.
   • - You can track your order on the courier service's website using the tracking number provided.
   • - If you have any concerns about the status of your order, please contact our customer support team.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at seva@gotirth.org . We are committed to providing you with the best possible service.